At Siliguri Model High School, we are committed to protecting the privacy and security of all users who visit our website. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with our digital platforms. By accessing our website, you agree to the terms described in this policy.

1. Information We Collect
We may collect various types of information from users in order to provide a seamless and personalized experience on our website. The data collected includes:

Contact Details: Such as your name, email address, phone number, mobile number, residential address (including city, state, country, and postal code), and IP address.

User-Generated Content: Any content you choose to share on our official website or affiliated social media platforms, including forms, comments, or messages.

Demographic Information: Information you provide related to your background or preferences, which may be collected during surveys or interactions with our website.

Technical and Usage Data: Information about your browser type, operating system, time spent on our site, pages visited, referral URLs, and the type of device used. This helps us understand user behaviour and optimize your experience.

Third-Party Data: We may receive information about you from third-party platforms where our school maintains a presence, including basic contact details or profile information, as permitted by those platforms.

2. How We Collect Your Information
We collect information in the following ways:

Direct Interactions: Through online forms, admission inquiries, feedback submissions, or any correspondence made via email, phone, or our website.

Automated Technologies: Through cookies, analytics tools (like Google Analytics), and browser tracking mechanisms that monitor your activity on our website.

External Sources: Information shared with us by social media platforms or other digital partners affiliated with our institution.

3. Use of Collected Information
Your data is used for purposes that align with our school’s operational and academic goals. These include:

Communication: To contact you with information related to admissions, events, or updates.

Support & Services: To respond to inquiries, confirm applications, or offer assistance related to school services.

Website Enhancement: To monitor user interaction and improve site performance, user interface, and content relevance.

Customization: To provide a more personalized browsing experience based on your preferences or past interactions.

Security: To ensure website integrity and protect our digital assets from unauthorized access or misuse.

Marketing & Outreach: To share promotional materials, newsletters, or event invitations, subject to user consent.

Legal Compliance: To comply with applicable laws, regulations, or requests from governmental authorities.

4. Data Sharing and Disclosure
Your information is treated with strict confidentiality. However, it may be shared under the following circumstances:

With Service Providers: Trusted third-party vendors or partners assisting us in website maintenance, data processing, or communication delivery.

For Legal Reasons: When required by law, regulatory request, court order, or to protect our legal rights, property, or safety.

With Consent: Where you have given us explicit permission to share your data for a specific purpose.

5. Use of Cookies and Tracking Technologies
Cookies are small data files stored on your browser that help enhance your browsing experience.

We use cookies to understand user preferences, analyze traffic patterns, and optimize website performance.

These cookies do not give us access to your computer or personal files, and only capture data you choose to share with us.

You may opt to decline cookies through your browser settings. However, doing so may limit some functionalities of our website.

6. Updates to This Privacy Policy
We may revise this policy periodically to reflect changes in legal requirements or institutional practices. All updates will be posted on this page with the revised effective date. We encourage users to review this policy periodically to stay informed.

7. Contact Us
If you have any questions, concerns, or suggestions regarding this Privacy Policy or the data we hold, please reach out to us at:
Email: info@siligurimodelhighschool.com

Siliguri Model High School
Committed to Transparency, Trust, and the Protection of Your Privacy